Privacy Policy
This Privacy Policy sets out to provide information on the type and scope of personal information that we collect as well as to how personalised data (abbreviated to `”data”) will be used within the scope of our online offer, as well as the connected websites, their functions and content (here later referred to as solely “online services”). Definitions of the terminology used in this Privacy Policy are based on the terminology laid out in Article 4 “Definitions” of the EU Data Protection (EUDATAP)
Controller
Company: GES - Gesellschaft für Elektroinstallation und Sicherheitstechnik mbH
Address: Nordring 49 44787 Bochum, Germany
German CRN: HRB 3863
Managing Director: Harald Löffeler
Telephone: +49 234 - 51 65 600
Email: info@ges-bo.com
- Nature of Data processed:
- Contact Details (i.e. email, telephone numbers)
- User Information (what websites were visited, shown interest in particular contents, time spent online)
- Payment data (e.g., bank details, payment history).
- Contract data (e.g., subject, term, customer category).
- Inventory data (e.g., names, addresses).
- Processing of special categories of personal data (Article 9, Paragraph 1 GDPR)
- No special categories of data will be processed.
- Persons affected by the processing of personal data:
- Customers / Interested parties / Suppliers
- Interested parties and users of the Website
- Purpose of personal data processing:
- Provision of online services, its content and function
- Provision of contractual services, customer support and customer relation management
- Processing of customer inquiries
- Marketing, Advertising and Market Research
- Relevant Legal Regulations:
- EUDATAP Changes and Updates
- Security of Processing
- Cooperation with processors and third parties
- Personal data transfer to third countries
- Rights of access by the persons concerned
10.1. You have the right to obtain confirmation whether or not personal data is being processed and request information concerning this personal data, as well as further information as well as a copy of this data, as stipulated in Article 15, EUDATAP
10.2. You have the right to have incomplete personal data completed or inaccurate personal data rectified, as stipulated in Article 16, EUDATAP
10.3. You have the right to obtain that personal data be erased without undue delay as stipulated in Article 17, EUDATAP; you have the right to request restrictions of personal data processing as stipulated in Article 18, EUDATAP.
10.4. You have the right to obtain that personal data that concerns you and which were provided by you, be preserved, as stipulated in Article 20, EUDATAP, or be transmitted to further controllers.
10.5. As stipulated in Article 77, EUDATAP, you have the right to submit a complaint with a local supervisory authority.
- Right of Revocation
- Right to object
- Cookies and Right to object direct marketing
- Right to Erasure
14.2. Legal requirements demand the storage of data (Trading books, Inventory, Opening Balance Sheets, Year-End Reports, Business Correspondence, Order Documentation, etc.) for 6 years, as stipulated in the German Commercial Code, §257 (1), while the following documents, such as Books, Notes, Annual Reports, Bookkeeping Documentation, Correspondence, Tax Documents, etc. require a legal storage period of 10 years, as stipulated in §147 (1) of the German Fiscal Code.
15.2 Users can optionally create a user account. As part of the registration, the necessary mandatory information will be communicated to the users. User accounts are not public and can not be indexed by search engines. If users have terminated their user account, their data will be deleted in relation to the user account.
- Contractual Services
15.2 Users can optionally create a user account. As part of the registration, the necessary mandatory information will be communicated to the users. User accounts are not public and can not be indexed by search engines. If users have terminated their user account, their data will be deleted in relation to the user account.
15.2. Data erasure takes place upon completion of the legally required retention / storage requirements and or similar obligations; the options for data erasure are reviewed every three years. In the event of legally required storage periods, erasure takes place upon the completion of this time period (6 years is the legally required storage period for business documentation while 10 years storage period is required for tax documentation). Data remains in customer accounts until this erasure.
- First Customer Controller Contact
16.2. Customer data will be saved/stored in our Customer Relationship Management (CRM) system or with the help of an equivalent customer management tool.
16.3. We erase all inquiries, provided this data is no longer required. We review these requirements every two years. Customer inquiries are saved in the long-term and customer accounts will provide details concerning erasures. In the event of legally required storage periods, erasure procedures will be executed after the required time period - i.e. 6 years for business documentation and 10 years for tax documentation.
- Access Data Recording and Log Files
17.2. For security reasons, log file information will be stored for up to 7 days and then erased (i.e. to prevent internet abuse and fraud). Data, used as evidence in a criminal procedure will only be erased after the case has been closed.
- Online Presence in Social Media
- Cookies and Range Measurement
19.2. We use “session-cookies”, which will only be stored during their actual current time visiting our website. A session-cookie contains a randomly generated Identification Number, a so-called session-ID. This cookie contains information which website placed the cookie as well the storage time limit. These cookies cannot store any further data. When a user leaves our website, logs out or closes their browser, then these session cookies are erased.
19.3. Included in this privacy statement you will find further information on cookies for the use of pseudonymous range measurement.
19.4. If users do not wish that cookies be installed on their computer, then they should disable cookies in their browser settings. Saved cookies can be deleted in the Options menu of the browser. Blocking cookies might mean that navigation options on our website will be limited.
19.5. Users have the option of rejecting the use of cookies, used for range measurement and marketing purposes on the following websites: http://www.optout.networkadvertising.org/ http://www.aboutads.info/choices/ - US American website http://www.youronlinechoices.com/uk/your-ad-choices/ - European website
- Google Analytics
20.2. Google has been certified to the US Privacy Shield framework and thus guarantees to adhere to the European data protection regulations. (https://privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active)
20.3. Google will use this information on our behalf in order to analyse user behaviour, to issue reports concerning user activities on our website, and will provide further services analysing the usage of our online presence. In this context processed data can be used to generate anonymous user profiles.
20.4. We use Google Analytics in order to safeguard that ads provided by Google and its partners will be only presented to those users who are interested in our online product range and who have shown interest in certain topics or products because certain websites were visited previously. This information will be redirected to Google (so-called Remarketing or “Google-Analytics-Audiences”). Through Remarketing Audiences we want to also guarantee that our ads will only be presented to interested parties rather than appearing annoyingly to non-interested users.
20.5. We use Google Analytics solely with activated IP anonymization. This means that for users in the European Union, or further member states of the EU, their IP addresses are shortened. Only in exceptional cases will the user’s full IP address be transferred to a server in the US and then there shortened.
20.6. The user’s IP address, which has been provided to Google by a browser, will not be linked with other Google data. Users can disable cookies in their browser settings; additionally users can prevent that data reflecting their online behaviour, collected by cookies, can be used by Google by downloading and installing a browser-plugin from the following website: https://tools.google.com/dlpage/gaoptout?hl=de.
20.7. Further information on the Google data protection policy is available under the following link: https://google.com/intl/de/policies/privacy/partners, settings options under the following link: https://policies.google.com/technologies/ads, and opt out options under the link: https://adssettings.google.com/authenticated
20.8. We use the Google “AdWords” online marketing service. For this purpose every Google AdWords customer receives a different “conversion-cookie”. Cookies cannot be traced via the website of AdWords customers. The information provided and collected by the cookies help to generate conversion statistics for AdWords customers who have chosen Conversion tracking. AdWords customers learn about the total number of users, who have clicked on their ad and then were directed to a new site which was furnished with a conversion-tracking tag. However, they receive no information which would enable them to personally identify users.
20.9. Further information on the use of data for marketing purposes through Google will be found on the following website: https://policies.google.com/technologies/ads, and their privacy policy under https://policies.google.com/privacy.
20.10. If you wish to opt out of interest-based ads provided by Google Marketing Services, then the following link will provide help provided by Google: https://adssettings.google.com/authenticated
You can also refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website:
You can also refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website:
20.11. This website uses the demographics feature of Google Analytics.As a result, reports can be produced that contain statements on the age, gender and interests of the site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This data can not be assigned to a specific person. You can disable this feature at any time through the ad settings in your Google Account, or generally prohibit the collection of your data by Google Analytics as outlined in the section "Opposition to Data Collection".
20.12. This Website uses the “Google Maps und Routenplaner” functions of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States, (“Google”) in order to access geographic information and compute access routes. Via Google Maps data referring to your usage of this website can be transmitted to Google and can be used by Google. You can prevent this data transfer by deactivating “JavaScript” in your browser. As a result you will not be able to view maps. By visiting this website and by non-deactivating “Java Script” you agree that your data can be processed by Google for the above mentioned purpose. For further information, how Google Maps and Routeplanner use your data, as well as the Google Privacy Policy can be found under: https://google.com/intl/de_de/help/terms_maps.html
20.13. In addition, we may use the "Google Tag Manager" to integrate and manage the Google Analytics and Marketing Services on our website.
- Information on credit standing
- SCHUFA Holding AG, Kormoranweg 5, D-65201 Wiesbaden, Tel.: +49 (0)611-9278-0, Fax: -109
- Bürgel Wirtschaftsinformationen GmbH & Co. KG, Gasstraße 18, D-22761 Hamburg, Tel.: +49 (0)40-89803-0, Fax: -777
- mediafinanz AG, Weiße Breite 5, 49084 Osnabrück, Tel.: +49 (0)541- 2029-0, Fax: -101
- Deltavista GmbH, Freisinger Landstraße 74, D-80939 München, Tel.: +49 (0)721-25511-777, Fax: -22
- accumio finance services GmbH Customer Care Service Center, Postfach 110254, 30099 Hannover
- infoscore Consumer Data GmbH (arvato), Rheinstraße 99, D-76532 Baden-Baden, Tel.: +49 (0)7221-5040-1000, Fax: -1001
- CEG Creditreform Consumer GmbH, Hellers-bergstraße 11, D-41460 Neuss, Tel.: +49 (0)2131-109-501, Fax: -557
- Bürgel Wirtschaftsinformationen GmbH & Co. KG, Gasstraße 18, D-22761 Hamburg, Tel.: +49 (0)40-89803-0, Fax: -777
- mediafinanz AG, Weiße Breite 5, 49084 Osnabrück, Tel.: +49 (0)541- 2029-0, Fax: -101
- Deltavista GmbH, Freisinger Landstraße 74, D-80939 München, Tel.: +49 (0)721-25511-777, Fax: -22
- accumio finance services GmbH Customer Care Service Center, Postfach 110254, 30099 Hannover
- infoscore Consumer Data GmbH (arvato), Rheinstraße 99, D-76532 Baden-Baden, Tel.: +49 (0)7221-5040-1000, Fax: -1001
- CEG Creditreform Consumer GmbH, Hellers-bergstraße 11, D-41460 Neuss, Tel.: +49 (0)2131-109-501, Fax: -557
21.2 The credit information can contain probability values (so-called score values). Insofar as score values are included in the results of the credit rating, they are based on a scientifically recognized mathematical-statistical procedure, and the calculation of score values includes, among other things, address data. For the purpose of identity verification, your personal information will be transmitted to one of the above credit bureaus. The credit bureau will then indicate the degree of compliance of the personal data stored with it with the data you provided in percentage terms and, if necessary, a reference to an ID card-based legitimacy check carried out at the credit agency. PayPal can therefore use the submitted match rates to determine whether a person is stored at the address given by you in the database of the credit agency. For more information about PayPal's privacy policy, visit the following Internet address: https://www.paypal.com/en/webapps/mpp/ua/privacy-full
- Integration of the Trusted Shops Trustbadge
- Integration of Third Party Services and Content
23.2. Below you will find a summary of third parties, including their content, as well as links to their privacy policy statements, which provide further information concerning the use of personalised data while providing so-called opt-out options, some of which are already mentioned above.
- If our customers use the payment services of third parties (for example PayPal, Amazon Pay or credit card), the terms and conditions and the privacy notices of the respective third party providers apply, which are available within the respective websites or transaction applications.
- Maps of the Service Google Maps“ by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://www.google.com/policies/privacy/ , opt-out: https://www.google.com/settings/ads/.
- External Fonts from Google, LLC., https://www.google.com/fonts (“Google Fonts”) The integration of Google Fonts is through a server request at Google (generally in the USA).
Privacy policy under https://policies.google.com/privacy
Opt out under: https://adssettings.google.com/authenticated - For the display and playback of videos on our online presence we use a code library by Flowplayer, https://flowplayer.com/
- External Code of Java Script Frameworks “jQuery” is provided through the third party jQuery Foundation, https://jquery.org.
- External code for the chat widget "Userlike", provided by the third party userlike UG. Privacy Policy: https://www.userlike.com/en/terms#privacy-policy